Sarah Rohl

mail@sarahrohl.com

(407) 588-7602



Creative programmer with a proven track record of dependability and great customer service. I love fixing things. Whether you find yourself with legacy code that needs to be brought into this century, that website where someone got in over his head, or an unusual programming language specific to your company I can take them on so you can focus on your business. And I will cheerfully explain what is happening in regular English.

EXPERIENCE


Lead Programmer 2007 – Present

sarahgalloway.net - Programming and Tech Support contract positions

Coached multiple start-ups as they established their web presence, developing custom software solutions to fit their business needs.

Managed a tier 3 support desk; assisting individual customers and businesses with technical issues. Maintained a 100% approval rating for the entire 2 year contract.

On the recovery team for one client, I took over project management and programming for clients who are threatening to cancel; every project has been successfully recovered, most bringing in additional revenue.

Trained hundreds of people to use new software, some which I developed in house, along with recent company purchases.

Assistant General Manager (Bistro), Sales 2006 – 2008

Nordstrom

Assisted General Manager in financial duties -- monitoring timekeeping entries, maintaining budget, inventories and ordering

Responsible for both front of house and back of house management. This includes supervising and working with prep cooks, line cooks, dishwashers, servers, greeters, and cashiers

Operations Manager 2004 - 2006

Marriott International

Installed, tested, and trained the associates in the use of new computer systems, including a test location for a self-service kiosk

As the resident PeopleSoft expert, was responsible for posting open positions, entering all the new hires and transfers, updating employee records, monitoring applicant flow, explaining and resolving problems associated with benefits, including status changes, administering leaves of absence, vacations

Implemented and managed a 24 hour store, which has made a profit since its first period

Full Time Volunteer Teacher 1999 - 2004

Part time 1995 - present

Honed my skills as a teacher, which has had a dramatic effect on my customer service skills; I continue this work on a part time basis.

Programmer 1998 - 1999

Acclaim Services

Was able to learn a proprietary language (Iform and InVision, from InterVoice) in a very short period of time, resulting in taking a full workload within weeks of hire

Skills

PHP

SQL

HTML/XHTML

CSS

Javascript

*Ruby on Rails

AJAX

FTP/SFTP

XML

Zen Cart/OSCommerce

Drupal

Phpizabi

CakePHP

Smarty

C, C++, C#

BASIC, VisualBasic, VB.net

ASP.NET

Iform, InVision

GIMP

MS Office Suite

Linux/UNIX

Windows XP/Vista/7/8

Languages

Spanish

*American Sign Language

Certifications

Microsoft Product Specialist

Certified Network Administrator (Novell CNA)

Additional certifications leading to CNE

Education

TESOL

Tyler Junior College

Microsoft Education Center, Jacksonville, TX

TIME Magazine Person of the Year 2006

* skills I'm currently perfecting